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Здравствуйте Veyran, это очень плохие новости :( Не могли бы вы попробовать пропинговать сайт remotly.com со своего ПК?

Can you confirm that setting the gpu used for remotly.exe (using display-settings-graphics) to low performance or specific 1 fixes the UI problem for you?

We will check it. Good idea. We will try to initialize 3D device used for rendering to the one which is AMD but in fact is Hyper-V. UI uses vGPU hardware for rendering itself (not hardware acceleration like for video but rather 3D part of GPU like games).

This time it's a bug in the OS itself. You will not see Hyper-V Video but instead duplicated AMD entires. The list looks like this: 1. Let Windows decide (can give random results) 2. AMD: Low power (should use hyper-v) 3. AMD: High power (should use AMD vGPU) 4. AMD: Specific 1 (should use...

My test setup: Two GPUs: Nvidia RTX4060 + AMD installed in one PC. Two VMs running at the same time, one VM using Nvidia and the other AMD. BTW. This allows big cost reduction as one PC can serve multiple users at the same time. One observation on my side. The best performance is achieved...

It's a bug. Thank you for reporting this. It's already fixed. We will upload an updated 1.33 installer soon.

It works. You can check it in task manager (performance tab). In the GPU graphs please select Decode or Decode 1 (it's a system bug, shows encoding part in decode section). If you disable hardware acceleration these graphs do not show anything. After enabling hw acceleration graphs show gpu load.

Can you try forcing Remotly.exe to be run using Hyper-V Video (using Settings-Display-Graphics). This way the UI will be rendered using Hyper-V Video adapter but other stuff will be using GPU-P.

1. reboot, and connect to VM via remotely client and login, the remotely UI does not load at all. no UI, no taskbar icon, nothing. can see remotly.exe process in task manager, and everything else works, including hardware acceleration. now, disconnect remotely client, open hyper-v terminal and...

"3. No prompt for installing without UAC (in win srv) -- from earlier, without UAC, booter process is not enabled. Even with UAC, it took me a couple of attempts and login/logout to somehow got it enabled." FIXED 4. Not related to hyper-v. In the hyper-v host itself (win 11), virtual display...

A new updated installer has just been uploaded: https://downloads.mirillis.com/files/beta/remotly/remotly_pc_1_33_0_setup.exe It fixes freeze on Hyper-V when virtual display renders using Hyper-V Video driver. "Hyper-v host win 11, up to date. Client win srv 2025 also up to date." Win 11 24H2...

Will upload one more test version today.

Ok. Got "low signal" when no virtual GPU is available and after setting Hyper-V video as source for virtual display.

I did not do this test before (always minimized Hyper-V window instead of closing it) but after closing it I got "low signa" for a moment and got signal back. But I lost virtual display and cannot switch to it (it is working when Hype-V instance window is minimized and not closed). EDIT: Go...

Can you please let us know what OS is running on the Hyper-V (like Windows 10 22H2 etc.). Also we need to know what AMD driver version is installed on the Hyper-V.

Sorry for late reply jofii, Do you want to hide the UI? I mean after setting everything up the UI should not be visible? Login on another device with your account may not be a great idea. Why not use Connection ID instead and connect to an unlogged Remotly host. "How can do use Wake-On-Lan in...

Sorry it took so long... https://downloads.mirillis.com/files/beta/remotly/remotly_pc_1_33_0_setup.exe This is a BIG update and we hope it will not introduce new problems: 1. Hyper-V now uses low-level capture engine for all user accounts when booter service is running 2. Booter service in...

Hi hhspiny, I'm not so sure about this. Go this problem once last week: - Running full version everything looked OK on the UI but this particular PC was visible as "offline" on all clients - Tried to connect from this problematic PC and it worked (only the host part was not working) - Using...

We are working hard on making booter work with low-level capture engine in Hyper-V with GPU-P and virtual display. We see similar problems discussed in this thread on a Hyper-V VM running with Intel UHD 630 GPU as GPU-P. Now everything works like a charm with best possible performance and...

BTW. We will prepare new remotly_x86.bin and remotly_x64.bin with more logs. This way we will be able to exactly locate the place where VM crash happens. It would be ideal to make the original version work without any workarounds.