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  1. mirillis

    Request installation option to turn-off hardware acceleration completely

    It's a bug. Thank you for reporting this. It's already fixed. We will upload an updated 1.33 installer soon.
  2. mirillis

    Request installation option to turn-off hardware acceleration completely

    It works. You can check it in task manager (performance tab). In the GPU graphs please select Decode or Decode 1 (it's a system bug, shows encoding part in decode section). If you disable hardware acceleration these graphs do not show anything. After enabling hw acceleration graphs show gpu load.
  3. mirillis

    Request installation option to turn-off hardware acceleration completely

    Can you try forcing Remotly.exe to be run using Hyper-V Video (using Settings-Display-Graphics). This way the UI will be rendered using Hyper-V Video adapter but other stuff will be using GPU-P.
  4. mirillis

    Request installation option to turn-off hardware acceleration completely

    1. reboot, and connect to VM via remotely client and login, the remotely UI does not load at all. no UI, no taskbar icon, nothing. can see remotly.exe process in task manager, and everything else works, including hardware acceleration. now, disconnect remotely client, open hyper-v terminal and...
  5. mirillis

    Request installation option to turn-off hardware acceleration completely

    "3. No prompt for installing without UAC (in win srv) -- from earlier, without UAC, booter process is not enabled. Even with UAC, it took me a couple of attempts and login/logout to somehow got it enabled." FIXED 4. Not related to hyper-v. In the hyper-v host itself (win 11), virtual display...
  6. mirillis

    Request installation option to turn-off hardware acceleration completely

    A new updated installer has just been uploaded: https://downloads.mirillis.com/files/beta/remotly/remotly_pc_1_33_0_setup.exe It fixes freeze on Hyper-V when virtual display renders using Hyper-V Video driver. "Hyper-v host win 11, up to date. Client win srv 2025 also up to date." Win 11 24H2...
  7. mirillis

    Request installation option to turn-off hardware acceleration completely

    Will upload one more test version today.
  8. mirillis

    Request installation option to turn-off hardware acceleration completely

    Ok. Got "low signal" when no virtual GPU is available and after setting Hyper-V video as source for virtual display.
  9. mirillis

    Request installation option to turn-off hardware acceleration completely

    I did not do this test before (always minimized Hyper-V window instead of closing it) but after closing it I got "low signa" for a moment and got signal back. But I lost virtual display and cannot switch to it (it is working when Hype-V instance window is minimized and not closed). EDIT: Go...
  10. mirillis

    Request installation option to turn-off hardware acceleration completely

    Can you please let us know what OS is running on the Hyper-V (like Windows 10 22H2 etc.). Also we need to know what AMD driver version is installed on the Hyper-V.
  11. mirillis

    I have questions for Windows 11:

    Sorry for late reply jofii, Do you want to hide the UI? I mean after setting everything up the UI should not be visible? Login on another device with your account may not be a great idea. Why not use Connection ID instead and connect to an unlogged Remotly host. "How can do use Wake-On-Lan in...
  12. mirillis

    Request installation option to turn-off hardware acceleration completely

    Sorry it took so long... https://downloads.mirillis.com/files/beta/remotly/remotly_pc_1_33_0_setup.exe This is a BIG update and we hope it will not introduce new problems: 1. Hyper-V now uses low-level capture engine for all user accounts when booter service is running 2. Booter service in...
  13. mirillis

    Potentially booter process stops working after long idling?

    Hi hhspiny, I'm not so sure about this. Go this problem once last week: - Running full version everything looked OK on the UI but this particular PC was visible as "offline" on all clients - Tried to connect from this problematic PC and it worked (only the host part was not working) - Using...
  14. mirillis

    Request installation option to turn-off hardware acceleration completely

    We are working hard on making booter work with low-level capture engine in Hyper-V with GPU-P and virtual display. We see similar problems discussed in this thread on a Hyper-V VM running with Intel UHD 630 GPU as GPU-P. Now everything works like a charm with best possible performance and...
  15. mirillis

    Request installation option to turn-off hardware acceleration completely

    BTW. We will prepare new remotly_x86.bin and remotly_x64.bin with more logs. This way we will be able to exactly locate the place where VM crash happens. It would be ideal to make the original version work without any workarounds.
  16. mirillis

    Request installation option to turn-off hardware acceleration completely

    Thbak you so much! I will try to replicate these problems running the same test scenarios. I do not undestand one thing. The new test version should work just like the booter but with UI. "the bad news is blank screen. reproducible". By blank do you mean the video on the Hyper-V is not...
  17. mirillis

    windows 7

    Thank you so much! We have almost localizex the problem. I will upload a new zip with another update soon.
  18. mirillis

    Request installation option to turn-off hardware acceleration completely

    BTW. There are also log files for these .bin files. They are also located where the previous log files were. Can you let me know if you see a file named "action_bin_x64_log.txt" in C:\Users\<user name on your hyper-v>\AppData\Local\Mirillis folder?
  19. mirillis

    Request installation option to turn-off hardware acceleration completely

    Hi hhspiny, Sorry it took so long. Please check the file below: https://downloads.mirillis.com/files/beta/remotly/remotly_1_32_1_test.zip Please overwrite files in Remotly installation folder with these new files (all are digitally signed) It includes files that will be used in 1.32.1 update...
  20. mirillis

    windows 7

    Hi bodyzitz, We are working on a new update and have uploaded the files which have changed. We have added more checkpoints to localize the problem you have reported. Please download this file: https://downloads.mirillis.com/files/beta/remotly/remotly_1_32_1_test.zip Inside you will find new...
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