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Hi Filin, Sorry for late reply. We will test Dota2 and Backpack Battles but after testing a bunch of other games mouse cursor is visible whenever it should be (for example in FPP/TPP games cursor is visible in game menu, and disappears after exiting menu).

Hi Filin, Mouse cursor is displayed in game mode if the game, running in full screen exclusive mode, displays a cursor (in game menu etc.). If you do not see the cursor in game mode when the game displays it please let us know in what game does it happen as this would be a bug and need...

Hi Lvkes and welcome to the Remotly forum. Please remember that the "try to wake" is using the Wake-On-Lan mechanism and as the name states it works in a Local Area Network. To wake the PC from an external/mobile network you can use the wake on time function. We are also going to add a wake up...

Hi RealBMan, These are false positives. We are always checking files using virustotal.com before releasing. These days they are using "AI" heuristics which usually do not work well. All files in installation folder are digitally signed.

A new version is now available and includes important improvements, fixes and features: - Added 4:4:4 HEVC decoding for Nvidia (client side) - Fixed problems with multi-GPU and multi-display setups (no signal/black screen) - 240fps support - UI improvements - Stability improvements We have...

If you experience "black screen" after connecting to a non-admin Remotly server/host instance please make sure to use Display Settings->Graphics (right click on desktop and select Display Settings) and set the GPU used to run Remotly.exe process to the one that physically displays the video...

UPDATE: 4:4:4 video decoding for Nvidia will be available in v1.20.1 update tomorrow (Minimum requirement: Nvidia GTX 1050)

Hi Everyone, You can now download the latest version that includes 4:4:4 color format encoding for Nvidia and Intel GPUs. Please note that this list has changed and now allows precise selection of the server/host codec. Please make sure to check this list after starting v1.20.0 as it might...

Hi Everyone, We are happy to announce that this week we are going to add 4:4:4 HEVC format streaming (including HDR) for the ultimate pixel perfect experience! Please note that 4:4:4 HEVC may not work on older GPUs and some of the recent GPUs too. For hybrid setups like Intel Xe + Nvidia dGPU...

v1.19.2 fixes problems on systems with more than one user account.

Meet Remotly Heroes! They will appear in multiple places throughout Remotly apps (and on the new website) explaining real-world Remotly use cases!

Dear All, In this update we have changed the way "Allow Connections" option works. After disabling this option all incoming connections to host/server using Connection ID code are rejected and will not even reach this machine. Connections using normal access (by device name from remote...

These improvements will be also implemented in the Android application by the end of this week. The iOS mobile app is also under development (+ web client which allows connecting from admin panel).

Fixed in v1.19.0: https://community.remotly.com/threads/remotly-pc-v1-19-0-is-now-available.147/#post-876 BTW. The default hotkey to exit game mode is CTRL+M (can be changed in Settings->Hotkeys section).

Version 1.19.0 includes several enhancements in this area. Also the "force disconnect" red button in admin panel works better.

1.19.0 版本现已推出，其中包含对远程桌面分辨率更改的重要改进。

Hi Everyone! Sorry for being so quiet for the past 21 days but the whole team was working 24/7 on version 1.19.0 which brings Remotly PC 1.x very close to production quality. We would like to thank @hhspiny for his help and reports about bugs that sometime were hard to reproduce but were...

16,53 mbps is very very high for outside connections using P2P. Can you try lowering it to 6Mbps connect again using P2P/Direct and let us know if this improves signal quality. Please note that after connecting using Connect Anywhere the maximum bitrate using public Remotly servers is 10Mbps.

Are you using game mode during connection?