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Hello Mateo! Sorry for the late response (the whole team was working 24/7 on 1.15.0 update). I will upload the latest EN language pack for PC and Android (as an attachment to this post) tomorrow.

Hi Everyone, You can download and access Remotly PC v1.15.0 using the link below: https://downloads.mirillis.com/files/beta/remotly_pc_1_15_0_setup.exe You can find a list of changes in this new version here: https://community.remotly.com/threads/how-to-do-file-transfer.105/page-2#post-650

Hi hhspiny, From version 1.15.0 this can be done using mobile Android Remotly app. 1. Install the app. 2. Login using the same credentials as on PC 3. Having physical access to the server connect and add the mobile device to trusted list 4. Next time after connecting remotely using a...

We will try to fix this before v1.15.0 goes public.

Hi hhspiny, We have finally prepared a pre-release 1.15.0 version for PC: https://downloads.mirillis.com/files/beta/remotly_pc_1_15_0_setup.exe There are a lot of changes (most of them address issues and problems reported by you last week): 1. Fixes for booter (session switching etc.) 2...

Hi hhspiny, Sorry for the late response. We are preparing a new update that will include fixes for almost all problems reported by you. We are targeting commercial launch (Phase 1) for April. We will respond to topics for other threads as soon as the new version is ready for public testing.

Pleae check the "P2P with error correction" option. It's the last position on Settings-General list (you might need to scroll this list down to find it). With this option you can control if you prefer video glitching/pixelating (useful for gaming) or frame dropping (useful for work). Please...

The tranfer speed will be much higher for paid plans (up to 10MB/s). I think there is some info here: https://remotly.com/plans

Problem with session switching has been fixed. We will upload a beta version of 1.14.1 tomorrow.

It's not that bad... My test: 1. Reboot system with booter service running 2. No user is signed in 3. Sign in to normal user 4. Run the Remotly.exe from the admin installation folder (you can create shortcut on desktop of this user to Remotly.exe that is installed in Program Files by the...

We've started to think about adding all the HW accelerated stuff and audio to the remotly_boot.exe process. But I'm still curious why are you using this other account and not the main/admin account???

OMG! Why are you seeing the remotly_boot.exe? This process should disappear after signing in to your admin account and Remotly.exe should be used from this time on. Something is not right here (this is why is works so bad and does not use HW acceleration). Can you please make the test in a...

Hi hhspiny, Thank you so much for your feedback. "on separate question, not sure remotly is using GPU. GPU video encode utilization is always zero, but 3D utilization is not. Turned compatibility mode off in both host and client. in host, turned on hardware acceleration (encoding) to NVIDIA...

As for the the file transfer when the account where Remotly is installed is not signed in, it will require more work (file transfer using service/booter process). We are putting it on our TODO list.

OK. It's a bug. The black screen/freeze happens when the the account where Remotly is installed is not signed in and we try to switch to this account from another normal/guest user account. If you first login to the main/admin account the switch should always work. We will fix it today and it...

We must fix it. I cannot reproduce this problem on my side. Works in all cases switch/sign out etc. Do you have more than one normal/guest account (admin + more than one other account). Do these accounts work in same display resolution? Trying to figure out why it works for us... Please make...

BTW. Can you try to enable the "use compatibility mode" in Settings->General and then test account switching and let us know if it works (without the no-signal message). Remotly has 3 different modes in which it accesess GPU video memory: 1. Advanced low level access to GPU (only works with...

We will check this asap. We have tested switching users - it should work. I remember that on some AMD GPU there was a similar problem (stuck at a blank screen). Do you have an AMD GPU in this system? As for the missing context menu I think it will not work for the other account where Remotly is...

BTW. When using portable version without admin rights you will probably not see the "Remotly (->MSI)" in the new style Windows 11 context menu. But you should always see it in the "Send to" menu both on host and client.

Hi hhspiny and welcome to our forum! There are several methods to transfer files to and from the remote machine. 1. Drag and drop - drag a file or folder on the machine where the connection is made from and drop it on the video area where you see the remote machine. Please note that drag and...