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And one more question. Please let us know what GPU/GPUs are in the laptop.

Hi Anton, Thank you for reporting this problem. If you are using the installer please close Remotly and open the installation folder. From there please double click Remotly.exe. This will run Remotly without admin rights (if it was installed with admin rights in Program Files folder). Next...

We have found some missing phrases just before the update and decided to use google translate to not leave them in english :/ We will be very grateful for your help in fixing them 😉

Hi vamp, This fix is scheduled for v1.12.1. We will send a link to a test version as soon as it is ready.

Dear All, This massive (and delayed) update will include: - AES-256 End-to-End encryption with RSA-4096 key exchange for all connections and all plans - End-to-End HDR connection between PCs - Improved P2P (UDP) connections - New advanced admin panel with monthly connection reports, multiple...

Hi vamp, Sorry for this update taking so long but it is huge and we need to make sure everything will work fine. We have verified all translations (old and new) and we are missing some sentences (I have posted them below). We would be very grateful for your help in translating them...

Thank you for this great idea with the link sharing. This may involve more work but it would allow users managing their custom layouts from the admin panel. "I used few days your Android App. And I have a lot of bugs and "bad things". But it is better then another apps i found. I have a lot of...

Hello DoubleTapInside and thank you for this very important question! Unfortunately sharing virtual Android (and soon iOS) layouts is currently only possible with your own account between different devices. BUT we are already working on this so it will be possible to share your layouts with...

Running with admin should also work. But we will check it and let you know asap. Installing with admin rights uses the program files folder. Installing without admin rights uses the users local folder. There are limitations from the system when apps are not running from program files even when...

Hi Larkony! Are you running Remotly with admin rights (either installed with admin rights or portable version run with admin rights)? Without admin rights it will not be possible to send input/control to UAC elevated processes. We highly recommend installing Remotly with admin rights. This...

The camera streaming option is just a proof of concept and can be used for monitoring purposes. It will be transformed into a fully functional video conferencing add-on soon.

Ok I know what it is! Please turn off the camera streaming option. It looks like some kind of virtual camera device. When camera streaming mode is enabled remote control is not possible except for the default Ctrl+F12 combo that will remotely turn off the camera. Please disable camera streaming...

Do you see this blue box on the PC to which you are connecting? Or only on the stream?

Wow! This is something new.

Hi again 44ball. Can you also send a detailed specification of the powerful PC (server) like GPU, CPU. Is this a dual GPU setup?

One more quick question. Is the same problem happening while connecting from PC to PC and Android to PC.

Hi 44ball. Can you please send a screen of this?

Hello Spell. Please forgive us for the late response. The whole team is working on 1.12.0 update thus this small delay. This is a very strange and rare situation you have described. If you are willing to try again than please connect once using P2P and next using Connect Anywhere cloud...

If the operator is not blocking P2P (which I'm not 100% sure as P2P might work in one location and not in another depending on mobile network BTS configuration) then the problem might be on the home router (it may have an internal firewall). In that case please try to access the routers menu...

You could try setting an inbound port on the Remotly PC server and if you have access to your router configuration port forward this port number to the IP of the PC (local network IP like 192.168...). If your LTE operator is not blocking P2P connections this should help.