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I think something on our side does not detect that with VPN it is the same setup and uses the global IP.

OK so locally we have the same results (I think correct).

Why are these packet so small in your Wireshark screen (74 bytes...)??? How is this possible. Something's not correct here. They should be ~MTU size.

Thank you for the in-depth analysis! This helps a lot. It is strange that there is this global IP visible in wireshark when using UDP. I think even when you see this in wireshark the traffic will not go outside this local network on the router. It should stay local I think. But indeed we need to...

Ok, so we now know that it worked at that time and it was a direct connection. We will increase the timeout and speed up the PC client connection time to be as fast as the Android version. Soon we will also add simultaneous connection to many PCs at the same time from one PC (sessions) and a...

Can you please confirm that the wireshart screen was done in the same scenario whene Direct Connection is switching to cloud? BTW. We will speed up direct connection from PC and increase the timeout. If the wireshark screen shows truth then it worked but does not work always.

From the wireshark screen it is a Direct Connection.

Hmmm maybe it connects so long using VPN that is switches to connect anywhere but not always? There is a 10sec timeout before the switch happens. Maybe this timeout is too short?

If you see UDP then this is a Direct Connection. Please let me know.

I'm confused. Do you see UDP packets in wireshark after connecting using VPN?

So the PC and Android clients behave different?

Hi vamp, can you set the inbound port (serwer port is inbound and outbound is for PC client) to RDP port 3389

It would make the investigation easier if you could insert a screen form wireshark when the connection works via VPN. We could see what IPs are used and ports.

Hmm. Maybe this problem is related with these Virtual adapters. Is it possible to disable them for test an leave only one physical?

Maybe there is more than one and Remotly is not using the one it should.

One more question. How many network adapters do you see in ipconfig /all

We will try to sort this out as soon as possible. If it works for them it must work for us.

BTW soon you will be able to install your own relay server so that direct connection and connect anywhere will work with almost identical latency. This will solve all problems.

I'm also sometimes connecting using mobile network. But in this case direct connection works from time to time (i think it depends on the BTS i'm currently using, if it does not block p2p it works). So i'm also having a similar test case. I will now need to check with VPN.

Are you connecting from 2 different networks? Port forwarding has no sense in the same network. We will figure it out. But it must work as I use it everyday. My setup is as follows: HOME: 1 Router with firewall connected (cable docsis). On this router I have port forwarded 42015 to my Android...