black bars on the sides of the screen at a resolution of 3440x1440

[spinacz]

Hi. When I'm connecting via Remotly to remote computer I see black bars at the sides of the screen. Windows resolution and Remotly connection showing correct 3440x1440. Connecting via RDP or TeamViewer is OK - full screen without blacxk bars.

 

[mirillis]

Hi spinacz, what is the setup of the display/monitors on the PC from which you are connecting? Is this one display? What is the resolution? Is the video image aspect ratio ok?

 

[mirillis]

It would be great if you could insert a sample screen of this. Thanks!

 

[spinacz]

My display is: Lenovo G34w-10 66A1-GACB-WW
Im using a laptop: HP ENVY TouchSmart 17-j121
Windows is configured to use only the second display (Lenovo).
Below are photos of my monitor when connected to remote computer - Remotly and Team Viewer.

 

[mirillis]

We have reproduced the problem. Fix will be ready soon in v1.13.2

Thank you for reporting!

 

[mirillis]

Fixed in v1.13.2

 

[spinacz]

I confirm that the fix is working. Thank You!