Master server upgrade with Multi-Join support. Login problem :(

mirillis

Administrator
Staff member
Hi Everyone,

We have restarted the master server(s) today to add Multi-Join support. Unfortunately some of the unattended hosts may not have logged in properly and show "Login failed message. Forgot your password?". Of course login and password are correct and this should not happen. These unattended hosts can still be connected to using Connection ID code if you have it or have additionally added the same device as a backup using admin panel (Using add device by Connection ID).

QuickHost unattended hosts are not affected by this as they only use organization specific Connection IDs.

We are very sorry for this problem. We are investigating how to improve this so that it will happen in the future. We hope to add this fix in v1.34.0 which will be released soon.

Mirillis Team
 

mirillis

Administrator
Staff member
Problem will be fixed tomorrow (it will require another master server upgrade + Remotly PC host v1.34.0).
 
Top