P2P

[ao55jr]

How can I solve the problem that Taiwan’s 4G network cannot connect to P2P?

 

[mirillis]

Hi ao55jr,

Some of Remotly users use VPNs to tunnel P2P. Unfortunately this is a complex solution.

There is a better solution for this problem. Do you have a static public IP on the host PC you are connecting to?

 

[mirillis]

Are you sure your 4G network may block P2P? Usually they do not block P2P traffic. The problem might still be on the host router/firewall side.

Can you check what firewall you are using and check if Remotly.exe is not blocked for inbound/outbound P2P traffic? The best solution is to select some random port in Remotly server for inbound connections and make sure it is allowed by the firewall (add a rule for Remotly.exe for the selected port in Remotly Settings).

First of all, please check if there are any rules for Remotly.exe or RemotlyClient.bin in your firewall settings.

 

[ao55jr]

 

[ao55jr]

Unable to connect to P2P

 

[mirillis]

Hi ao55jr,

Sorry for the late reply.
Is there any chance you could ask your mobile ISP provider if they block P2P?

 

[ao55jr]

There is no way to ask

 

[mirillis]

Since this problem will exist for more and more Remotly users we are going to add a "P2P check" option that will be integrated into Remotly apps.

This will try to establish a simple P2P data exchange with one of Remotly servers.
This way we will know where the problem is.

 

[ao55jr]

Is there a workaround now? P2P