ver. 1.12.2 win10 green screen

[seemaz]

Good day.
After updating the program to version 1.12.2 I encountered problems with the program.
The connection is established, but instead of adequate operation, the screen flickers with a green color and a distorted desktop. When connecting to a computer from an Android device, everything is fine.

 

[mirillis]

Hi Seemaz, from version 1.12.0 the PC client does no longer use Direct3D 9 for video rendering (Direct3D 11 is used). Is the old client from 1.11.4 working on this PC where the client app is running?

It would also help a lot if you could send the log from dxdiag.exe or at least write what GPU is used when this problem occurs (and the date of GPU drivers).

 

[seemaz]

Hi Seemaz, from version 1.12.0 the PC client does no longer use Direct3D 9 for video rendering (Direct3D 11 is used). Is the old client from 1.11.4 working on this PC where the client app is running?

It would also help a lot if you could send the log from dxdiag.exe or at least write what GPU is used when this problem occurs (and the date of GPU drivers).

Yes. the old client from 1.11.4 working on this PC.

 

[mirillis]

Thank you Seemaz!

It looks like the problem is related with NVIDIA GeForce 9600 GT installed in this PC. There is a special detection in the 1.12.2 version that should force this GPU to use the old Direct3D 9 rendering but for some reason it did not and has used the new Direct3D 11 rendering. We will improve this and in the next update it should work like in 1.11.4.

 

[seemaz]

Thanks a lot.
Waiting update.

 

[mirillis]

Remotly PC 1.12.3 pre-release (for testing) is available

Hi Everyone, We have uploaded v1.12.3 installer that can be downloaded here: https://downloads.mirillis.com/files/remotly_pc_1_12_3_setup.exe List of changes: - Fixed Remotly booter service not starting in some situations after enabling "Start with windows" option - Added hardware accelerated...

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