windows 7

bodyzitz

New member
the app crashed for no reason i uninstall and install the many times and it give me crash all the time so can anyone help please
 

bodyzitz

New member
[RemotlyExeLog]
[CP] >> APP_INIT
[CP] >> GUI_INIT
[CP] >> GUI_CREATE_CEF_SESSION
[CP] << GUI_CREATE_CEF_SESSION
[CP] >> GUI_CREATE_BROWSER [main]
[CP] >> BROWSER_INIT
[CP] >> BROWSER_CREATE_CEF_CONTEXT
[CP] << BROWSER_CREATE_CEF_CONTEXT
[CP] << BROWSER_INIT
[CP] >> BROWSER_OPEN
[CP] << BROWSER_OPEN
[CP] << GUI_CREATE_BROWSER [main]
[CP] << GUI_INIT
[CP] << APP_INIT
[CP] JS_NATIVE_INTERFACE_CREATED
[CP] >> GUI_CREATE_BROWSER [application]
[CP] >> BROWSER_INIT
[CP] >> BROWSER_INIT_WINDOW
[CP] << BROWSER_INIT_WINDOW
[CP] >> BROWSER_INIT_RENDERER
[CP] << BROWSER_INIT_RENDERER
[CP] >> BROWSER_INIT_THREAD
[CP] << BROWSER_INIT_THREAD
[CP] >> BROWSER_CREATE_CEF_CONTEXT
[CP] << BROWSER_CREATE_CEF_CONTEXT
[CP] << BROWSER_INIT
[CP] >> BROWSER_OPEN
[CP] << BROWSER_OPEN
[CP] << GUI_CREATE_BROWSER [application]
[CP] GUI_BROWSER_CEF_READY [main]
[CP] >> JS_INIT_CONTROLS
[CP] << JS_INIT_CONTROLS
[CP] >> JS_INIT_GLOBAL_LISTENERS
[CP] << JS_INIT_GLOBAL_LISTENERS
[CP] >> JS_INIT_MANAGERS
[CP] << JS_INIT_MANAGERS
[CP] >> JS_INIT_NATIVE
[CP] JS_NATIVE_INTERFACE_CREATED
[CP] APP_WINDOW_INITIAL_STATE_REQUESTED
[CP] APP_GET_PROCESS_NAME
[CP] APP_GET_MODULE_VERSION
[CP] >> APP_CORE_INIT_REQUESTED
[CP] << APP_CORE_INIT_REQUESTED
[CP] << JS_INIT_NATIVE
[CP] >> JS_INIT_BROWSER
[CP] >> BROWSER_SYSTEM_SCALE_INVALIDATING
[CP] << BROWSER_SYSTEM_SCALE_INVALIDATING
[CP] << JS_INIT_BROWSER
[CP] JS_INITIAL_WINDOW_STATE_RECEIVED
[CP] GUI_BROWSER_CEF_READY [application]
[CP] JS_SETTING_BROWSER_VISIBILITY [default]
 

bodyzitz

New member
[MonfloLog]
CP01=APP_CP_COUNT_PROCESS_DONE
CP02=APP_CP_DEBUG_ALLOC_CONSOLE_DONE
CP03=APP_CP_CHECK_LIBS_VER_DONE
CP04=APP_CP_IMPORT_CONFIG_DONE
CP05=APP_CP_ENUM_CPU_FEATURES_DONE
CP06=APP_CP_NEW_ACTION_WINDOW_DONE
CP07=APP_CP_INIT_WINDOW_DONE
CP08=APP_CP_INIT2_WINDOW_DONE
CP09=APP_CP_CREATE_WINDOWS_DONE
CP10=APP_CP_PARSE_CMD_LINE_FNAME_DONE
CP11=APP_CP_CL_DONE
CP12=APP_CP_MAIN_THREAD_STARTED_DONE
CP13=APP_CP_VIDEO_INITIALIZE_DONE
CP14=APP_CP_DISPLAY_INITIALIZE_DONE
CP15=APP_CP_DISPLAY_SET_PARAMS_DONE
CP16=APP_CP_VIDEO_INITIALIZE_GPU_DONE
CP17=APP_CP_APP_INITIALIZE_DONE
CP18=APP_CP_OPEN_CMD_LINE_FILE_DONE
CP19=APP_CP_DISPLAY_START_COMPOSITOR_DONE
CP20=APP_CP_APP_PLAYLIST_ENGINE_DONE
CP21=APP_CP_APP_FINALIZE1_DONE
CP22=APP_CP_APP_INITIALIZE2_DONE
CP23=>> APP_CP_APP_FINALIZE2_DONE
 

bodyzitz

New member
that's all what i've got so can anyone help with that? please i've tried so many times to run it but it refuses
 

mirillis

Administrator
Staff member
Hi bodyzitz, and thank you for the logs (this is how a useful report should always look like 🤗)

The last checkpoint is missing in the second log (there should be CP24 but it only got to CP23)

We will get back to you soon.
 

mirillis

Administrator
Staff member
Hi bodyzitz,

We are working on a new update and have uploaded the files which have changed. We have added more checkpoints to localize the problem you have reported.
Please download this file:

Inside you will find new files (all digitally signed and scanned). Please extract files from this zip and copy them (overwrite)
these files in Remotly installation folder (1.32.0).

Please run Remotly with these new files and copy/paste the log file with checkpoints (where last is CP23).

Thank you!
 

bodyzitz

New member
[MonfloLog]
CP01=APP_CP_COUNT_PROCESS_DONE
CP02=APP_CP_DEBUG_ALLOC_CONSOLE_DONE
CP03=APP_CP_CHECK_LIBS_VER_DONE
CP04=APP_CP_IMPORT_CONFIG_DONE
CP05=APP_CP_ENUM_CPU_FEATURES_DONE
CP06=APP_CP_NEW_ACTION_WINDOW_DONE
CP07=APP_CP_INIT_WINDOW_DONE
CP08=APP_CP_INIT2_WINDOW_DONE
CP09=APP_CP_CREATE_WINDOWS_DONE
CP10=APP_CP_MAIN_THREAD_STARTED_DONE
CP11=APP_CP_PARSE_CMD_LINE_FNAME_DONE
CP12=APP_CP_CL_DONE
CP13=APP_CP_VIDEO_INITIALIZE_DONE
CP14=APP_CP_DISPLAY_INITIALIZE_DONE
CP15=APP_CP_DISPLAY_SET_PARAMS_DONE
CP16=APP_CP_VIDEO_INITIALIZE_GPU_DONE
CP17=APP_CP_APP_INITIALIZE_DONE
CP18=APP_CP_OPEN_CMD_LINE_FILE_DONE
CP19=APP_CP_DISPLAY_START_COMPOSITOR_DONE
CP20=APP_CP_APP_PLAYLIST_ENGINE_DONE
CP21=APP_CP_APP_FINALIZE1_DONE
CP22=APP_CP_APP_INITIALIZE2_DONE
CP23=>> APP_CP_APP_FINALIZE2_DONE
CP24=>> APP_CP_APP_FINALIZE2_WEBCAM
CP25=>> APP_CP_APP_FINALIZE2_WEBCAM_DONE
 

mirillis

Administrator
Staff member
Thank you so much! We have almost localizex the problem. I will upload a new zip with another update soon.
 
Top