Recent content by mirillis

Hi Everyone, A lot of Remotly users have asked us why does a local network connection (hosts and clients connected in the same LAN) disconnect when the local network loses internet access, even when the host and client are still visible to each other. We want to explain why this happens and...

Hi Everyone, A new version of Remotly Android client is now available for download (APK). Please check https://remotly.com/download (Remotly Mobile section). This new update fixes various problems with ANRs (application not responding) when network access is not stable. As always, this new...

Hi Fishwalker, Thank you for the details. I will set two Remotly virtual displays with the exact same setup (4K HDR + 1080p SDR). The problem might be with the maximum original size that in this case is 5760 x 2160. You can try to set 1440p in the connection settings as the max host output...

Hi Fishwalker, Sorry for the late reply. Can you let me know what is the client that is connecting to this multi-monitor setup? Is it another PC or Android/iOS/macOS client? Please also let me know if the video size set on the client side is 1080p/1440p etc. or maybe original?

Hi Everyone, We are happy to announce that Remotly client for iOS (iPhone/iPad) is now available. Please use the link to the Apple Store on the official download page: https://remotly.com/download or use the direct link: https://apps.apple.com/us/app/remotly-remote-desktop/id6805177409 iOS...

Hi Everyone, We have just release a new update for Remotly macOS client: What's new: - Changing the app language now takes effect right away - The connecting screen now shows the connection type and the name of the PC you are connecting to, and it stays steady while Remotly tries to establish...

OVH data centers are now operational. Unfortunately some unattended hosts (especially with older Remotly versions) may not be visible as "Ready to connect". If this happens host app restart is needed or a physical host restart if remote login is not possible. We are very sorry for these...

Hi Everyone, We are sorry to inform that some parts of Remotly infrastructure is down due to problems in OVH data canters. We are waiting for them to fix these issues. Mirillis Team

Just want to inform you that since Nvidia driver version 616.56 connecting in 4:4:4 HEVC format does not work. The bug is on the decode side so only clients using these new drivers and connecting to a 4:4:4 host are affected. Driver bug has been reported to Nvidia and we will let you know when...

Hi Everyone, You can now download Remotly client for Android v2.5 (APK) from the official download page https://remotly.com/download This update will also be available from Google Play Store soon. This updated includes numerous fixes and improvements like: 1. Added sign in using Apple Account...

Hi Everyone, A new version of Remotly client for macOS is now available. This new update includes: 1. Sign in with Apple — Sign in to Remotly with your Apple ID, alongside Microsoft and Google. 2. Configurable menu shortcut — Choose which ⌘+letter shows the in-session menu in General Settings...

Hi qq247540, "I think there are still issues with how your system detects the local network; sometimes the connection is even lost while on the same Wi-Fi network, which is completely absurd." You are 100% right. Currently our system does not distinguish LAN and WAN connections. External...

Hi qq247540, Please check both devices IP addresses. If they share the same local network (for example both start with 192.168.1.X or 192.168.100.X) P2P should work without problems. Since there were no changes in this area in 1.39.8 update there must be another explanation to this. You can...

Hi Everyone, A new Remotly host/client version for PC is now available. 1. Added sign in with Apple Account. It is now possible to use Apple Account to login to an existing, or create a new Remotly Account. Please check Apple App Store soon for Remotly client for iOS (iPhone and iPad). 2...

Hi Doni, Please use this to set which port range should be used for P2P (UDP) connections: After setting the range of ports used for incoming and outgoing connections (host and client) make sure to set the same on your router. You can also use "Use UPnP port forwarding" option to allow...