Recent content by mirillis

Hi hhspiny, We are working on it. The problem is that the booter is running in the SYSTEM user context. This user does not have any UI context (is not an interactive user) assigned to it when the desktop is visible. But we will make a workaround for this soon.

Hi Namho, Thank you for your feedback. iOS and macOS clients will be ready in 2-3 months. As for alt/control/shift keys we will fix them in the next update.

We are preparing a similar configuration. We have done a quick test with a usb hub connected to usb-c of the tablet (random keyboard and mouse connected by wire to the usb hub). This setup works ok.

Both mouse and keyboard are connected by wire to usb-c hub and this hub is ocnnected to the tablet and after connecting to Remotly server on win11 pc you cannot control the pc with the keyboard attached to the tablet. Am I correct?

Hi gaetanolip, Are you using samsung dex docking station? If so, can you provide the model of the station?

Hi Everyone, A new, big update is available for Remotly client for Android. You can install it from the APK available in the download section, or wait until it is officially available on Google Play Store. Please find the list of changes available in this update below: - Fixed video not...

Hi Everyone, Remotly QuickHost product is intended for system administrators that need easy access to their organization PCs in any situation and circumstance (to all PC user accounts and after reboot). To test Remotly QuickHost please contact us via contact form at https://remotly.com/contact...

Hi Everyone, A new, big, Remotly PC update is now available for download. Please find the changelog for v1.31.0 and v1.30.X below: - Fixed support for Nvidia RTX 5000 GPU series - Fixed Remotly crashing on Windows Server 2025 - Fixes and improvements for Remotly running on RDP sessions -...

Fix for RTX 5000 has been just uploaded for Remotly in v1.31.0.

Problem found. It seems Nvidia has broken Nvidia CUDA (either for RTX 5080 or for 4000 and 5000 in latest drivers, we are not sure where). We have removed Nvidia CUDA usage and now everything works like a charm. Fix will be uploaded tomorrow in v1.31.0 for Remotly and v4.44.1 for our Action...

Of course. This will by version 1.31.0

Bingo. We are currently working on problems with RTX 5000 family. We hope it will be easy to fix as there was never any problem with GTX or RTX until now :/

Thank you for the logs. Can you let us know what GPU is installed and what is the GPU driver date on the problematic PC? And also Windows version. The crash happens during initialization of hardware accelerations.

Hi alopiano, It must be a machine specific error. Can you please check this folder: C:\Users\<you user account name>\AppData\Local\Mirillis And check if you can find these files there: 1. remotly_exe_log.txt 2. remotly_log.txt If you see them please paste their content here (there is no...

Please send us the email associated with your account via a private message to the admin (mirillis) user on the forum. Thank you for your cooperation!