Recent content by mirillis

Hi esem, iOS/macOS clients for iPhones/iPads (running M-series and A processors) and iMacs (running M-series processors) are in the final testing phase. They will be released next month after the release of Android app v1.41 which will inlclude full Multi-Join support.

Can you check if this ever happens without administrator rights? You need to close Remotly and start Remotly.exe from the installation folder. Usually this kind of problems are related with low level high performance screen capture. When running without this you will still get good performance...

Hi bitcrusher, It only happened once? It's OK now?

Hi Everyone, This latest update finally adds HEVC 4:4:4 decoding (client side) for Nvidia RTX 5000 GPU family. Please note that 4:4:4 CUDA decoding is no longer supported. The new 4:4:4 decoder supports Nvidia RTX 2000/3000/4000 and 5000 GPUs. This update also improves connecting to multiple...

We are already working on 1.34.1 which will finally add 4:4:4 decoding for Nvidia RTX5000 GPUs (client side) so if you find any problems with 1.34.0 please let us know!

The biggest update this year is now officially available! It includes Multi-Join feature, which allows connection of up to 4 remote users to one host PC (for a total of 5 users gaming/working together with voice chat). Each user can connect using P2P (if possible) or Connect Anywhere (using one...

BTW. There was a bug that prevented Multi-Join connection when an unauthorized device locked remote host by showing authorization popup. This has also been fixed and now another user can connect even when the popup is visible.

The authorization popup should time out after 60 seconds and connection can be done again.

For now there will be a "mark all for authorization" in the inbound connection log. So it will be possible to authorize devices one by one, or all at once. Another thing is that it seems hardware acceleration does not work stable for booter in lock screen. But it works ok in desktop of any user...

I can confirm that Windows is now blocking any system popup windows in the lock screen (like our authorization message box). I'm not sure when this happened but it does not work on Windows 10 and 11 (still works on 8.1 and 7). We will add batch authorization of devices to inbound connection...

Hi hhspiny, "1. the dialog box disappears after a while" When the box disappears, another one should pop up with a 60 seconds countdown where another authorized user can connect remotely and add the previous device which attempted to connect to authorized list. Personally I have my mobile...

The log back in problem might be related to this: https://community.remotly.com/threads/master-server-upgrade-with-multi-join-support-login-problem.263/#post-1447 Final v1.34.0 update should finally resolve this.

Problem will be fixed tomorrow (it will require another master server upgrade + Remotly PC host v1.34.0).

Hi Everyone, We have restarted the master server(s) today to add Multi-Join support. Unfortunately some of the unattended hosts may not have logged in properly and show "Login failed message. Forgot your password?". Of course login and password are correct and this should not happen. These...

Hi hhspiny, Thank you for your prompt reply! "runs without problem though. the only problem that noticed as before, after long network interruption, host won't log back in. and sometimes get blank-screen at connection which not sure if is related." If host won't log back in then it's a...