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Beta clients for iOS/macOS will be released by the end of this month. Sorry for this taking so long :(

Hi austinr, Welcome to the forum. Please follow the steps below on how to connect to 2 or 3 remote displays as separate client windows. Please note that this is not the final solution that will be available in one of the next updates and will allow connection to multiple remote monitors with a...

This dimming is done by default. We thought it would look nice and emphasize what is important on screen. We will add an option to disable it in the next update which should be available by the end of this week.

Are we talking about the dimming of Remotly's UI like this (the foreground popup window is highlighted and background dimmed):

Hi jeyko, Thank you for reporting this problem. Can you first check and let us know if the internal Remotly voice chat works for you? Use the "Capture microphone" option in Settings->Audio & voice. You need to enable the mic on host and client side to make both sides hear each other. In this...

Hi Facemaker Jon, Sorry for the late response. Can you please explain what exactly is going on with the auto dimming? I'm not sure if this is a Remotly or an overall system problem. "and is there away to get rid of the yellow box line indicator on my main computer I'm remoting into?" Of...

Hi Everyone, We have just released a new update that includes the following changes: - Fixed problems with custom and non-standard mouse cursors - Fixed problems with monochrome mouse cursors - Improved HDR to SDR video tone mapping - Fixed issues with duplicated displays - Stability fixes

Hi Everyone, This update fixes remote connections in 4:4:4 color format on Nvidia GPUs (resolution was capped at 1080p in previous versions of Remotly). From this version it is possible to stream in 4:4:4 format up to 4K resolution.

Hi Everyone, You can now download the pre-release version of Remotly Android client v2.3: https://downloads.mirillis.com/files/remotly-release-v32_2.3-15Mar2026_23-16.apk This new update includes: - Android API 36 is now the target API for Remotly Android app - Added "search device by name"...

A new pre-release v1.39.0 installer is now available: https://downloads.mirillis.com/files/remotly_pc_1_39_0_setup.exe New changes include: - Online/offline states are now visible for QuickSupport and QuickHost devices added in the admin panel using connection ID code

Hi Everyone, You can now download and test the latest update before it goes public this week: https://downloads.mirillis.com/files/remotly_pc_1_39_0_setup.exe This update includes the following changes and improvements: - Fixed problem with Nvidia Settings tray menu (blocking remote control) -...

Pre-release v1.39.0 is now available: https://downloads.mirillis.com/files/remotly_pc_1_39_0_setup.exe

Hi Stardisk, BTW. The proxy option (manual IP setup) should be added in v1.40.0 together with chat function.

We have finally found what causes this problem. Fix will be available in v1.39.0 tomorrow.

UPDATE: Remote control with stylus/pen device works. The Nvidia Settings tray menu can be clicked or closed this way.

Hi Fishwalker, This is a known problem. It looks like it only happens with Nvidia Settings which is very strange. All remote input stops working when this Nvidia Settings tray context menu appears. Even remote touch screen events and remote pen/stylus device events (which are handled in a...

Very strange. Looks like everything is ok :/ Does google.com website work for you?

Hi Avernus, Please run cmd.exe and check and let us know if ping to remotly.com and api.remotly.com servers work for you: ping remotly.com ping api.remotly.com

Fix will be available in v1.38.1 later this week. After system restart/shutdown Remotly is not closed by the system and "this app is preventing shutdown" screen can be remotely controlled.

Hi Fishwalker and welcome to the forum. Can you let us know for which application is the "this app is preventing shutdown" showing? I assume it is not for Remotly as it has already terminated. Moreover this window where the system shows there are apps still running should time out after some...