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We are checking this on two different setups as we speak. If it will work for 30 minutes on both of them then it must be something machine specific. It may be something with initializing the driver for SYSTEM user (where booter runs and there are no users logged in).

This seems more like a system/driver problem. Please check this Microsoft thread: https://answers.microsoft.com/en-us/windows/forum/all/the-computer-has-rebooted-from-a-bugcheck-the/fc25537c-ac55-4ea9-93f1-5f7126c87cc3

Hi jofii, Sorry for the late reply (we've been working 24/7 on a new big update that will be available tomorrow). Please find the answers to your questions below: 1- How can I undelete or freeze remotly from my other device? Can you please explain what do you mean by "undelete/freeeze". Do...

https://downloads.mirillis.com/files/beta/remotly_pc_1_32_0_setup.exe It's not public, yet. File transfer from booter/service account should be possible using "Send to" context menu (no progress will be visible on the host but you will see progress under the taskbar icon on client side)...

Problem with Virtual Display and booter service has been fixed.

There is only one file in this folder?

Hi hhspiny! Thank you for reporting this. We will try to fix it in 1.32.0 (it's almost ready and will be released this week). In 1.32.0 it is possible to send files on other accounts using the booter/service account (currently only using SendTo context menu but at least it is now possible)...

Hi Lula, please create a crashlog.txt file in Remotly installation folder. Then run Remotly. After the crash please check the installation folder again and find a "crash" folder that will be located there. Please let us know if there are any files in this crash folder.

Please make sure to add all exe files you see in the task manager that related with the game. It must help. Please paste you exclude.txt file content here so we can check.

The most important thing is to undestand if this is caused by remote keystrokes or remote mouse input detection by EA anti-cheat. Since AI is evolving so fast EA might be affraid that some auto "head shot" AI can be run remotely on the client side and then return mouse position to give you a...

Please create the exclude.txt file and add the exe name and then start and let us know if it works.

Yes, EA has added their kernel based anti-cheat for Battlefield 2042 in October 2023. A lot of people are complaining about getting false positive bans :/

Hi 567576, Remotly and our Action Screen Recording and Streaming software are fully compatible (went through certification) with most popular anti-cheats like Easy Anti-Cheat, BattleEye and others. If you experience any problems with any game please create a file named "exclude.txt" in the...

Hi hhspiny, We are working on it. The problem is that the booter is running in the SYSTEM user context. This user does not have any UI context (is not an interactive user) assigned to it when the desktop is visible. But we will make a workaround for this soon.

Hi Namho, Thank you for your feedback. iOS and macOS clients will be ready in 2-3 months. As for alt/control/shift keys we will fix them in the next update.

We are preparing a similar configuration. We have done a quick test with a usb hub connected to usb-c of the tablet (random keyboard and mouse connected by wire to the usb hub). This setup works ok.

Both mouse and keyboard are connected by wire to usb-c hub and this hub is ocnnected to the tablet and after connecting to Remotly server on win11 pc you cannot control the pc with the keyboard attached to the tablet. Am I correct?

Hi gaetanolip, Are you using samsung dex docking station? If so, can you provide the model of the station?

Hi Everyone, A new, big update is available for Remotly client for Android. You can install it from the APK available in the download section, or wait until it is officially available on Google Play Store. Please find the list of changes available in this update below: - Fixed video not...

Hi Everyone, Remotly QuickHost product is intended for system administrators that need easy access to their organization PCs in any situation and circumstance (to all PC user accounts and after reboot). To test Remotly QuickHost please contact us via contact form at https://remotly.com/contact...