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Can you take a look in the crash folder (located inside the folder where Remotly_x86.bin... files are located). Is this crash folder empty?

We have found the root of this problem. What antivirus is this PC running? Can you right click on the Remotly_x64.bin and scan it with the antivirus installed? Can you check the antivirus if this file was somehow blocked from loading?

Thank you ArcziCross for reporting this. We have narrowed potential problem source. 1. Are the files: remotly_wincore.dll, Remotly_x86.bin and Remotly_x64.bin located in the folder where Remotly.exe process exists? 2. If yes then during startup please open task manager and check if the...

Ok it doesn't even reach check point 07 (CP07=APP_CP_INIT_WINDOW_DONE) :/ I will get back to you ASAP.

Please send us the content of this log file: C:\Users\<your user name>\AppData\Local\Mirillis\monflo_log.txt This will tell us where the startup process has hanged. This log looks like this: [MonfloLog] CP01=APP_CP_COUNT_PROCESS_DONE CP02=APP_CP_DEBUG_ALLOC_CONSOLE_DONE...

Hello ArcziCross, Does the progress bar at the bottom animate or does it just stand still? First thing that comes into our mind is that something failed during startup (like microphone/camera device listing etc.).

We have just finished updating license states so they should now display valid names. The Monflo password reset page is also back (please use this link in incognito mode if your browser cache still shows the Remotly login page): https://monflo.mirillis.com/password/reset

Merci! Tomorrow the Open Beta text should change to the valid one.

We have added one more option to the android app. It allows to set a custom P2P port for direct connections. Now using router settings it is possible to port forward the traffic to the Android device. I would be grateful if you could help us with the following new sentences: <string...

Hi Darkwolves, We are still the same company! Your old account must work both for Monflo and Remotly. Please send me your e-mail address associated with your Monflo account in a private message. We will check everything. The accounts will change from Open Beta to their Monflo equivalent...

Dear All, We are seeing one type of crash that appears in the crash report database. This crash is always the same on different devices. We still don't know how this happens but it looks like something with the video decoder. The cash occurs in the MediaCodec which is an internal Android...

[UPDATE] After deeper analysis we have decided not to set a fixed port. We will add the custom P2P port setup option. This will be much safer as potential attacks won't be possible like on a publicly known port. Users will have their own ports forwarded but they will be random to a potential...

Hi 123qwert123, Some routers block P2P connections of 2 devices from different networks without using DMZ or port forwarding. Since Remotly currently uses a random free port for P2P connections it is not possible to open a single port on the router to make the P2P connection work. Currently it...

Hi Everyone, This release includes the following changes: - It is no longer possible to enable remote webcam when connected via invitation or Connection ID (only the same user logged with the same account on both ends can enable the remote webcam) - For improved security the Remotly UI is not...

Hi DevTheo! Remotly for Android is now available from Google Play store: https://play.google.com/store/apps/details?id=com.mirillis.remotly Direct APK download will also be available for countries where Google Play is not available. We would be very grateful if you could rate it in your free...

Hi Anthony, The Android App is now available from the Google Play Store. They have finally accepted everything. We will upload this latest version to the Google Play Store soon. We will also replace the Monflo App with a redirection to the Remotly App.

Version has been boosted to 1.9.3. Changes: - Added French language

The updated version will be ready later today. We have also improved HEVC streaming to devices that do not support hardware HEVC decoding (Android). HEVC will not be streamed in this case since in most cases it works terrible...

Hi Anthony, We have uploaded v1.9.3 for PC and v1.19 for Android (with French translation) for testing: https://downloads.mirillis.com/files/remotly_pc_1_9_3_portable.exe https://downloads.mirillis.com/files/remotly_pc_1_9_3_setup.exe...

Merci!