Search results

I'm installing Hyper-V VM with Win11 and check if I can reproduce the problem ASAP (before 1.11.2 update)

Hi Clement, Thank you for letting us know. Please read below what tests have been done on Hyper-V. We have tested Remotly on Hyper-V VM on Microsoft Azure. Can you let us know how is your system started? If the ENTIRE PC running the VM is crashing then... you have found a gigantic security...

Hi Everyone, We have uploaded a small update that includes improved Connect Anywhere Cloud server selection from different locations around the world. Accessing multiple user accounts during connection has also been improved. On Android there are stability fixes and also Cloud Server selection...

Hello, We are happy to announce that the list of default Connect Anywhere servers has grown by 20 (10 are already operational and another 10 will be tomorrow). This will reduce lags in different locations around the world using Remotly Connect Anywhere.

Hi Everyone, We have just uploaded the latest version of Remotly PC (server). This update is HUGE. We have done our best to make it as good as possible but if you find any problems please let us know ASAP. List of most important changes in this big update: - Critical fix for AMD GPUs (fixes...

We are proud to announce that a big update is coming next week. It will include the following improvements: PC version: - 2x less lag !!! We have found a serious bug in Remotly's low level video capture engine. This has been fixed and from v1.11 there will be true zero latency for P2P...

Hi Everyone, We are almost ready with the advanced admin panel where you will be able to access advanced functions and features of your Remotly account (like setting up the IP address and port of you own data transfer server). Why is this so important? It is very important not to open your...

Hi Everyone, We have just released an update for the Android app with some UI changes (and stability fixes). The update is now rolling out on Google Play. You can also download the APK from the Download section. If you like Remotly for Android, we would be super grateful for your positive...

[UPDATE] The binaries have been replaced with new ones that include a fix for "Connection failed." problem. The fix increased HTTP timeouts from 3sec to 10sec. If you experience this problem please download and install/run the updated 1.10.1 version. You can also wait for the 1.10.2 version that...

Hi All, Many of you are asking us, how to achieve the lowest lag during connections (either for work or gaming). The lag/delay is related with the network latency between the client and the server. If, for example, you are connecting to your computer from the same city or from a distance of up...

Hi Everyone, This update adds a nice little file transfer progress window visible on the remotely connected machine: File transfer is full duplex so you can send and receive files at the same time. It is also possible to cancel each send/receive session using the CANCEL button. The progress...

Hi Eduardo, Thank you for your awesome work! We will contact you tomorrow with a private message (please respond to this message by sending us your email associated with Remotly account). We will also update the current language pack tomorrow (the one downloadable in this thread) so we can...

👍

Hi Ryan, Minimized startup is available from v1.10 (dropdown list in General Settings)

Great news! Thank you. Now we can dig deeper why this microphone is causing problems.

One more idea. Can you connect without audio? (there is a speaker located in the bottom right part of the UI). If this will still happen then we will know that the problem is not related with audio capture/encoding/streaming.

Also if the problem happens without admin rights then only system provided functionality is used (no magic like with admin rights).

We are trying to reproduce the problem with firefox. Since the firefox.exe process is already on the exclude list Remotly does not directly interact with it. So the problem must be somewhere deeper in the operating system or GPU drivers. Can you please paste your exact PC specification (CPU...

Hi Everyone, We have just release an update for the Android client app. Most of the changes are related with app stability. There is also a new feature that allows setting a custom P2P port to allow easier port forwarding.

[UPDATE 2] Please note that HDR desktop streaming will not work without administrator rights WITH display border enabled. To make HDR work please disable display border in General Settings or run Remotly with administrator rights.