Fishwalker
New member
Description
When right clicking on icons in the system tray, the remote session stops accepting any input from the keyboard or mouse. The system continues to function, and the display updates normally, but no remote kb/mouse input is accepted. This doesn't seem to happen on all icons, but the Nvidia Settings icon is notoriously problematic.
Physically accessing the system reveals no input issues, and the issue only persists in the remote session. Remotely sending Ctrl+Alt+Del and hitting cancel makes the system responsive again.
Steps to Reproduce
Establish a remote connection
1. Right click icons in the expanded system tray. If the Nvidia Settings icon is available, see if that one is also problematic.
2. Try clicking a right-click context menu and see if the system remains responsive.
Workarounds
Hit Ctrl+Alt+Del from the Remotly Control Panel, then hit cancel. System is responsive again.
Application Version: 1.38.0.0 Ultimate Home.
Application Settings: Hardjware acceleration: Nvidia NVEnc HEVC HDR10 | Remotly Virtual Displays: Disabled | Output Bitrate: 100Mbps | Network Settings: All Default | Security: Clipboard on, device auth yes | Launches and hosting as administrator
Connection Type: P2P
Environment:
Windows 11 Pro 25H2 26200.7921
Ryzen 9 9950x3D | Asus X870E-e | 64GB DDR5 6000 | RTX 4090
When right clicking on icons in the system tray, the remote session stops accepting any input from the keyboard or mouse. The system continues to function, and the display updates normally, but no remote kb/mouse input is accepted. This doesn't seem to happen on all icons, but the Nvidia Settings icon is notoriously problematic.
Physically accessing the system reveals no input issues, and the issue only persists in the remote session. Remotely sending Ctrl+Alt+Del and hitting cancel makes the system responsive again.
Steps to Reproduce
Establish a remote connection
1. Right click icons in the expanded system tray. If the Nvidia Settings icon is available, see if that one is also problematic.
2. Try clicking a right-click context menu and see if the system remains responsive.
Workarounds
Hit Ctrl+Alt+Del from the Remotly Control Panel, then hit cancel. System is responsive again.
Application Version: 1.38.0.0 Ultimate Home.
Application Settings: Hardjware acceleration: Nvidia NVEnc HEVC HDR10 | Remotly Virtual Displays: Disabled | Output Bitrate: 100Mbps | Network Settings: All Default | Security: Clipboard on, device auth yes | Launches and hosting as administrator
Connection Type: P2P
Environment:
Windows 11 Pro 25H2 26200.7921
Ryzen 9 9950x3D | Asus X870E-e | 64GB DDR5 6000 | RTX 4090