Problems windows 10

[Spell]

Hi!
I'm using Remotely to play on my home computer for the first time. Installed the latest version on both computers, created an account. The first connection was successful, everything is fine. I've disconnected. When trying to connect again, it writes that the remote computer is ready to connect, but the connection is immediately reset after a couple of seconds of trying. I tried all the settings(direct connection, compatibility mode, hardware acceleration on/off ), even the reboot. Nothing helped.
Please help restore the app.

Tnx.

 

[Spell]

Thank you for help! (no). Uninstalled.

 

[mirillis]

Hello Spell. Please forgive us for the late response. The whole team is working on 1.12.0 update thus this small delay.

This is a very strange and rare situation you have described. If you are willing to try again than please connect once using P2P and next using Connect Anywhere cloud connection. You could also try connecting using the mobile app (you can install it either using Google Play or using direct APK download). If you will be able to connect using Android than the problem is somewhere in the PC client (and not server).