Failed to connect to my computer

[mirillis]

If I remember well there was another user with a similar problem. I think you still have connection because the control network traffic uses a different network device than video. We need to check if you have the VPN device on your network interface list in Remotly Settings.

 

[ZiggyGG]

Now i get it! Ok so it is a network problem after all. Please let me know what network devices do you see Settings -> General -> Network Interface.

I don't think reinstallation will change anything in this case.

In Windows 11 I have no such thing as Settings > General> Network Interfaces, BUT I have made a screenshot of all network devices on the computer in question. It is connected with an Ethernet cable to my home PoE network and then to the router.

 

[mirillis]

I was talking about Remotly General Settings...

 

[mirillis]

You should see PIA Tunnel on this list. If it's there please select it and then check if this helps.

 

[ZiggyGG]

You should see PIA Tunnel on this list. If it's there please select it and then check if this helps.

I do have PIA Tunnelling. My setting is default.

I will change to PIA and let you know tomorrow if anything has changed.
I am curious why the default setting works on my other two computers without issues, but not here.

 

[mirillis]

"I am curious why the default setting works on my other two computers without issues, but not here."

I'd need to see the Network Interface list on those that do work. Maybe they are in different order (maybe PIA Tunnel is just under Default settings).

 

[ZiggyGG]

"I am curious why the default setting works on my other two computers without issues, but not here."

I'd need to see the Network Interface list on those that do work. Maybe they are in different order (maybe PIA Tunnel is just under Default settings).

Just checked. One of them was defaulting to the regular connection (so via VPN?), and the other one had PIA Tunnelling as the default connection.
Both worked fine. I don't know anymore. I've set all to PIA Tunnelling. Testing tomorrow at work. It's late here already.

 

[mirillis]

I hope it will work after manually selecting it!

 

[ZiggyGG]

I hope it will work after manually selecting it!

Remotly works perfectly now. I can connect quickly and without issues with the remote computer from both my mobile and laptop.
Additionally, the performance has improved. This must have been the issue. I appreciate your help.

 

[mirillis]

This is a complex setup as it engages dual network interface usage. May this thread serve other users with similar setup