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The problem must be on the host side. Can you please let us know if you see any hardware acceleration on the host pc in Settings->Video. You can also reduce the frame rate for connections to this specific computer so that if, for some reason, there is no hardware acceleration it will...

Just checked it and the max size was 1MB. It was increased to 2MB (cannot be more in forum setup).

The mode selected in the android client. There are two modes - desktop is the default mode after connection, unless the connection was done to a game which runs in fullscreen exclusive mode.

Can you let us know what was the format of the screenshot uploading did not work for (jpeg, png etc.)? And the image size please.

Thanks for reporting it. We will check it asap.

Yes, this should not happen in Desktop mode. Will be fixed soon.

Any ideas why the VPN tunnel has dissapeared? Remotly does store last selected network interface and when it is again available uses it. It should revert to VPN tunnel when it is visible again. Usually we make such tests with a computer that has ethernet and WiFi available. So on the list of...

A pre-release version of Remotly app for Android (v1.41) is now available for download: https://downloads.mirillis.com/files/beta/remotly-release-v27_1.41-09Sep2025_23-40.apk Sorry for the delay but we had to do all the tests from Android 5 up to Android 15 (yes Remotly app for Android can...

Ok, so it's not HDR. The option is grayed out when the display of the Android device is not HDR compliant.

Please let us know if have HDR enabled on the computer which outputs dark image (and enabled stream HDR in Remotly Android app General Settings). Thanks!

This year is a disaster. Things that used to work for 10 years are not working anymore. And the worst part is these are not errors on our side which we could fix asap.

This guy's comment is the perfect description of this situation:

driver version 581.15 Is the key. Please go back to 577.00. Nvidia drivers from 580.xx are a total mess! Maybe they are so confident in AI superiority that they have switched from humans to AI. And here are the results. You can read more about these problems on the official Nvidia forum.

We are working on a brightness slider similar to Netflix. But you should be able to set the brightness using the Android system display brightness setting too. Does setting it to max brightness not work?

APK will be available soon. Finally it will include picture in picture mode and will no longer close connections when someone calls or you want to use other app still seeing the remote computer 😅

The Android client?

This is a complex setup as it engages dual network interface usage. May this thread serve other users with similar setup :)

I hope it will work after manually selecting it!

"I am curious why the default setting works on my other two computers without issues, but not here." I'd need to see the Network Interface list on those that do work. Maybe they are in different order (maybe PIA Tunnel is just under Default settings).

You should see PIA Tunnel on this list. If it's there please select it and then check if this helps.