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Hi hhspiny! "1. only computer/administrator shows up in "connect to a remote computer" drop down list. need to find computer/user in "Devices" tab" We don't see this problem on our side. Both normal user accounts and admin accounts are visible from the drop down as soon as they sign in for the...

I'm back. We have officially uploaded the new update. https://community.remotly.com/threads/remotly-pc-1-15-0-is-now-available.110/

We have just uploaded a new update that includes many changes and improvements. Please note that from this versions all default device names are in a new notation: COMPUTERNAME/USERNAME. You can of course create aliases for these names in your admin panel. Moreover all devices have new...

Hi hhspiny, It took some time since we had to make bigger changes in Remotly's core architecture for multi-account scenarios. Under the same link as before: https://downloads.mirillis.com/files/beta/remotly_pc_1_15_0_setup.exe I have uploaded another pre-release update. From this version if...

Added to v2.0 TODO list.

A new pre-release installer will be ready soon. There were still some problems with remote access after reboot in some cases.

The uploaded version contained the old remotly_boot.exe :/ I have replaced it with the new one so please download the installer once again (from the same location as above).

Hello Mateo! Sorry for the late response (the whole team was working 24/7 on 1.15.0 update). I will upload the latest EN language pack for PC and Android (as an attachment to this post) tomorrow.

Hi Everyone, You can download and access Remotly PC v1.15.0 using the link below: https://downloads.mirillis.com/files/beta/remotly_pc_1_15_0_setup.exe You can find a list of changes in this new version here: https://community.remotly.com/threads/how-to-do-file-transfer.105/page-2#post-650

Hi hhspiny, From version 1.15.0 this can be done using mobile Android Remotly app. 1. Install the app. 2. Login using the same credentials as on PC 3. Having physical access to the server connect and add the mobile device to trusted list 4. Next time after connecting remotely using a...

We will try to fix this before v1.15.0 goes public.

Hi hhspiny, We have finally prepared a pre-release 1.15.0 version for PC: https://downloads.mirillis.com/files/beta/remotly_pc_1_15_0_setup.exe There are a lot of changes (most of them address issues and problems reported by you last week): 1. Fixes for booter (session switching etc.) 2...

Hi hhspiny, Sorry for the late response. We are preparing a new update that will include fixes for almost all problems reported by you. We are targeting commercial launch (Phase 1) for April. We will respond to topics for other threads as soon as the new version is ready for public testing.

Pleae check the "P2P with error correction" option. It's the last position on Settings-General list (you might need to scroll this list down to find it). With this option you can control if you prefer video glitching/pixelating (useful for gaming) or frame dropping (useful for work). Please...

The tranfer speed will be much higher for paid plans (up to 10MB/s). I think there is some info here: https://remotly.com/plans

Problem with session switching has been fixed. We will upload a beta version of 1.14.1 tomorrow.

It's not that bad... My test: 1. Reboot system with booter service running 2. No user is signed in 3. Sign in to normal user 4. Run the Remotly.exe from the admin installation folder (you can create shortcut on desktop of this user to Remotly.exe that is installed in Program Files by the...

We've started to think about adding all the HW accelerated stuff and audio to the remotly_boot.exe process. But I'm still curious why are you using this other account and not the main/admin account???

OMG! Why are you seeing the remotly_boot.exe? This process should disappear after signing in to your admin account and Remotly.exe should be used from this time on. Something is not right here (this is why is works so bad and does not use HW acceleration). Can you please make the test in a...

Hi hhspiny, Thank you so much for your feedback. "on separate question, not sure remotly is using GPU. GPU video encode utilization is always zero, but 3D utilization is not. Turned compatibility mode off in both host and client. in host, turned on hardware acceleration (encoding) to NVIDIA...