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  1. H

    "Connection Failed" to Booter Instance After losing and restoring internet connection

    this has happened multiple times. connect only to the booter instance to login to normal user account. remotly not running in the user's account. all work fine. after losing internet for a while and internet is restored, can't connect to the booter instance anymore. it still shows ready to...
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    Function Request -- Add file transfer to booter mode

    Since the booter mode (i.e. administrator instance) can use GPU now, I only use it and do not have remotly run in user's account. however, file transfer is not possible in this setup. also, would highly recommend to add a dedicated file transfer GUI.
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    server online but grayed out

    this is after reboot, no user is logged in yet. after login with "administrator" account, it becomes green for connection. then, logout from "administrator" account, it remains green.
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    Can't connect without user login. boot process not running

    v1.26 Uninstall previous remotly, reboot, install remotly in administrator account, login to remotly account, set "start with windows" off then turn on again, reboot. Without any user login, "Computer/Administrator" appears offline. requires login to administrator account on server first...
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    Can't connect to windows login screen after reboot before any user logging in.

    Before 1.24 (or 1.23?), as computer boots to the windows login screen, there was an admin instances (boot process) that allows connection to the login screen. it seems it is not the case anymore with the new version. at the windows login screen, the admin instance is offline. client not able...
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    Full-Screen Game Mode -- Control Lag

    Not sure if full-screen game mode development has been completed. tried for the first time. Input lags a few seconds, from keyboard/mouse/gamepad.
  7. H

    background service processes always active?

    some of the background remotly processes seem to be always active, take up a tiny bit of CPU time. esp. remotly winlogon service always active and consuming 0.2% 1% CPU time all the time. is this expected? asking per laptop battery life.
  8. H

    consume high % GPU "3D"

    not sure if this is unique again to my machine or if this is a concern. intel iGPU+Nvidia dGPU on server. when connecting via remotly, task manager iGPU "3D" stays above 40% (40-60%). Encoding usage only a few %. this is the case regardless which GPU is assigned for encoding.
  9. H

    Logout after failed connection. Need to type username/password again

    if remotly starts without network connection, it would logout account after a few retries. user now needs to re-type username and password after network connection is restored. Please make it keep trying periodically if without network connection. at least no need to retype username/password.
  10. H

    Remotly prevents folder cut/paste -- please fix

    In remote session, cut/paste folder does not work (on server, not between server/client). remotly opens handles to the folder, hence prevents cut from happpening. tried two computers, the same. cut/paste file works fine. drag/drop folder also works fine
  11. H

    Video frequent freezes with remotly just running in background, not in remote session

    In one of my laptops -- Thinkpad P1, i7-8850H, Nvidia P1000, with Remotly simply running in the background, not in remote session, video play back has frequent fraction-of-second freezing, several times a minute consistently, to the point video is not watchable. It happens for all videos...
  12. H

    0.5-2 seconds freezing every a few minutes

    always have had the problem. have changed client, server, router, and issue stays. making me think might be from remotly itself. run in home wifi >500mbps, RTT < 5 ms, never above 20ms. once in a few minutes, get a freezing with the bad network symbol on for 0.5-3, typically 1-2 seconds, and...
  13. H

    "voice chat" button not working in full screen mode

    the voice chat button works fine in window mode, can turn on or off. in full screen mode, it can only be pushed once, then it stays in gray color. I think the function still works, just the icon.
  14. H

    UAC Dialog box not visible in normal user instance

    used to work fine in 1.15. in 1.17 (maybe 1.16), the UAC (for admin) dialog box is not visible in normal user instance anymore. need to re-connect to the admin instance to type in admin password
  15. H

    Connection ID + passcode?

    It has most likely been thoroughly considered by the developer, but I am curious as to why only use id instead of id (which stays the same with computer) + passcode (which can be changed)? seems to be different from most other apps. there are certain benefits of having ID+passcode...
  16. H

    Possible Audio Lag?

    I think I notice a bit audio lag playing movies over lan. but might just be me being picky. I don't feel I noticed any with Parsec. but the lag, if it is real, is quite small. others might not notice
  17. H

    Windows title region freezes from time to time

    does not happen often but definitely does. the title region of remotely GUI freezes and does not react to mouse. rest is fine, can move the window. just the miminize/maximize/close buttons do not respond to mouse anymore.
  18. H

    Without Internet, "connect failed" prompt keeps popping up

    reboot without internet. "connect failed, not logged in" prompt just keeps popping up and won't stop. please fix.
  19. H

    Alternative Method for Authorize New Device

    I really like the "require device authorization" at per host level. however, it does bring a problem. say if I am away, and need to access a host from a new computer, there will be no way for me to authorize the new device via dialog box popped on host's screen. Need an alternative way of...
  20. H

    Allows high speed file transfer for p2p connection

    looks like file transfer is capped at 1 MB/s. would it be possible to allow high speed file transfer for P2P connection? or is the high speed file transfer is reserved for future paid version?
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