Remotly PC Host, Client, QuickHost and QuickSupport v1.39.3 are now available!

[mirillis]

Hi Everyone,

We have just release a new update that is the last small update before v1.40 release coming later this month.

This update includes the following changes and improvements:

Remotly PC Host

- Enforce TLS for all inbound and outbound Connect Anywhere (relay) connections.
This new option forces encapsulation of the already end-to-end encrypted data in TLS 1.2 or 1.3 protocol. This is needed when Remotly is run in a network environment with TLS inspection or aggressive network traffic filtering.

This option is also available for Remotly QuickHost (General Settings):

- Installer improvements.
"Choose components" can now be used to select which Remotly drivers will be installed together with the main application. There is also a new USB-P (USB Pass-through) driver coming in version 1.40. This driver allows using of devices connected to the client side on the host side just as they would be connected physically to the remote host. It is now possible to install the drivers in silent mode using "/install_drivers=yes" option when starting the installer from command line (please make sure to add /S option which forces silent installation). The "/install_drivers=yes" option is also available for Remotly QuickHost for easy silent mass deployment.

Remotly QuickHost

- Start with system is enabled by default and device authorization is disabled by default.
- Added minimize to tray button

Remotly PC Client

- Start connections in full screen mode.
This new option allows starting of connections in full screen borderless window. The position of the window where it was last positioned is remembered for each remote device separately.

- Removed video dimming when on-screen menus and dialogs are visible.

 

[Krzysztof Goral]

Hey,
After updating QuickHost on a remote machine, I received the message "Invalid Remotely organizations identifier!"
Please contact your Remotely master account administrator. Connections to this device have beeb disabled.

 

[mirillis]

Hi Krzysztof,

Did you run the new version with the RemotlyQH_<organizationidentifier>.exe name?

 

[Krzysztof Goral]

Hi Krzysztof,

Did you run the new version with the RemotlyQH_<organizationidentifier>.exe name?

Hey,
Yes, I've linked it on my website
I try to uninstal and reinstal and same story...

 

[mirillis]

Hey,
Yes, I've linked it on my website
I try to uninstal and reinstal and same story...

So you installed the new update over the previously installed version using the RemotlyQH_<organizationidentifier>.exe and after the installation when trying to start Remotly QuickHost you get the "invalid organization identifier" error?

Please run regedit.exe and check this registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Mirillis\Remotly QuickHost

You should see a value named "QHID" with the your organization identifier there.
Please let us know if you see this value.

BTW. Do you still have the previous installer (1.39.2)? Can you try using the previous version and let us know if it still works?

 

[mirillis]

Hey,
Yes, I've linked it on my website
I try to uninstal and reinstal and same story...

Dera Krzysztof,

We have checked your license and organization identifier and they are OK.
There must be some other issue. Maybe a firewall is blocking RemotlyQH from accessing network?