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Make sure to install the drivers and you should see improvement.

Yes, the forum account is not the same as Remotly account.

"The Intel Core i5-3470 Processor has Intel HD Graphics 2500 Technology integrated into it. It also comes with Intel Clear Video HD Technology to handle high definition playback with ease." Please install Intel drivers for Intel HD Graphics 2500. This is a very old GPU but you should be able to...

It seems that either there is no standard GPU installed or there are no proper GPU drivers installed and a generic one is used (that does not support DirectX 11). If there is a GPU installed we need to know the vendor and model. Please check this link (this user has the same problem)...

Ok there other file is not there since it failed before it got there. [CP] >> BROWSER_INIT_RENDERER This is the point where Remotly startup has failed. It initializes DirectX 11 user interface renderer there. Can you let me know what GPU do you have installed in this PC? And also GPU driver date.

Hi Yuki, It works on our test Windows 7 PCs so it must be a machine specific error. Can you please check this folder: C:\Users\<you user account name>\AppData\Local\Mirillis And check if you can find these files there: 1. remotly_exe_log.txt 2. remotly_log.txt If you see them please paste...

¡Gracias por explicarlo! No probamos Star Citizen cuando estábamos conectados de forma remota. Simplemente hicimos la misma prueba y el juego se inició sin problemas. Debe ser un problema aleatorio. Estamos agregando Star Citizen a la lista de exclusión interna.

Connection from iOS/macOS is of highest priority. Fortunately the client for iOS will also work for macOS (but only on M cpus :/).

Hi Qmax, We have good news and bad news. Porting or Remotly client is underway for iOS/MacOS. We are targeting M1/2/3/4 processors first. If it will not be very difficult (which we hope for) we will try to make it work on older Intel based Macs as well. As for MacOS host we will first make...

Hemos probado Star Citizen (LIVE 3.24.3-live.9423704 Windows 10) hoy. Parece funcionar bien sin añadir StarCitizen.exe a la lista de exclusión. Star Citizen utiliza EASY AntiCheat, por lo que lo primero que pensamos fue que este podría ser el problema. Pero tanto Mirillis Action! como Remotly...

¿Qué versión de Star Citizen estás usando: LIVE, PTU, 4.0_PREVIEW?

Hola Drakener, Perdón por la respuesta tardía. La presión y la inclinación del lápiz están casi listas y se agregarán a la aplicación Remotly Android 1.40 esta semana (o al menos la presión). Gracias por informarnos sobre StarCitizen. Lo agregaremos a la lista de exclusión interna en Remotly...

Are you sure your 4G network may block P2P? Usually they do not block P2P traffic. The problem might still be on the host router/firewall side. Can you check what firewall you are using and check if Remotly.exe is not blocked for inbound/outbound P2P traffic? The best solution is to select some...

Hi ao55jr, Some of Remotly users use VPNs to tunnel P2P. Unfortunately this is a complex solution. There is a better solution for this problem. Do you have a static public IP on the host PC you are connecting to?

We are investigating annoying stuttering on Samsung Galaxy S24 (and probably on other mobiles with VRR displays). In version 1.40 Remotly for Android will force the display to not go down below 60Hz to minimize switching between 24/48/60/120Hz. Version 1.40 will also increase maximum bitrate for...

Sorry for this taking so long. The pack is almost ready. We are adding some phrases that are not yet used (some of them for version 2.0). I will do my best to upload it tomorrow. The pack will include: PC host/client, Android client and Remotly Website.

Hi Everyone! First of all, we wish you all a happy new year! We are uploading a major update that includes new features and improvements for already existing features: 1. Remotly Virtual Audio Device - Mirillis driver (Microsoft certified) that allows remote audio playback for headless systems...

Hi FILIN, we were not able to reproduce this problem in our labs but we must find a solution or a way to make this happen on our side. Do you have some custom/non standard cursor shape or size? If yes please let us know how the cursor looks. In desktop mode the host (in your case Win 10 Home)...

Hi hhspiny, I'm not sure if this will be OK but for start after detecting that Remotly has started on a VM and it did not finish initialization properly we will disable initialization of the vGPU which did not initialize properly during the previous crash. BTW. We have our own vGPU...

Hi Mateo! Sorry for the late response. We are preparing an updated language pack for you. We wish you a Happy New year.