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  1. mirillis

    Launching Remotly in Hyper-V VM cause the ENTIRE PC to crash

    We experience serious problems on the VM with Nvidia 4060 after updating to 24H2 Win11. There are some strange artifacts visible on screen (this does not happen in compatibility mode and also on VM with AMD iGPU which is also present on this PC). We will add crash monitoring on the VM when...
  2. mirillis

    Remotly Android v1.39 is now available!

    Hi Everyone, A new version of Remotly client for Android is now available. It includes important fixes for various devices with non-standard display densities and DPIs.
  3. mirillis

    How to remove logs storing on self-hosted relay server?

    To stop the Remotly self-hosted relay server from creating and storing logs please follow these steps: 1. After downloading remotly-relay.zip and unpacking it (please follow one of the tutorials about relay installation on x86 or ARM Linux) please find the...
  4. mirillis

    Remotly PC v1.27.3 with critical fix is available.

    Hello, This update contains a critical fix for "remote restart/reboot" and "start with system" function. After recent Windows update "remote restart/reboot" and "start with system" did not work properly if system re-started quickly.
  5. mirillis

    server online but grayed out

    Fixed in v1.27.3
  6. mirillis

    server online but grayed out

    It's a bug on our side :((( It happens when the login is done less than 60 seconds from system boot. It's related with random number generation. Windows update must have change something recently.
  7. mirillis

    server online but grayed out

    We have the same problem... It never happened before. We are checking if this is connected with Windows updates. After restart with "Start with Windows" selected we cannot connect to admin account with or without admin account logged in. The PC state is "online". After logging in the host...
  8. mirillis

    The cursor is not displayed in game mode. and how to disable forced activation of game mode

    Do I understand correctly that you are connecting from fast 1080ti (client) to slow intel (host)??? Just asking to make sure you are connecting to the the SLOWER computer. You can check igpu driver version in (start Device Manager and under Device Adapters right click on "Intel HD Graphics"...
  9. mirillis

    The cursor is not displayed in game mode. and how to disable forced activation of game mode

    1. Please let us know what graphics card is on the host and client side (driver date would be useful) 2. Please let us know what codec is selected on the host side (Settings-Video). 3. On the client side (also in Settings-Video) is Hardware accelerated decoding enabled? 4. Please enable "Force...
  10. mirillis

    The cursor is not displayed in game mode. and how to disable forced activation of game mode

    Thank you bitcrusher for letting us know! "I also get poor connection over LAN network most times with the graphics bit messed up." You should see no graphic glitches on the client side even in P2P (and no at all using Connect Anywhere). We have developed advanced methods of recovering from...
  11. mirillis

    In some games, the keyboard and mouse do not work

    Hello KapralEsen, Can you please check both in desktop and game mode (arrow/gamepad icon on client title bar on PC and sliding menu option on mobile client). Both mouse and keyboard are handled differently in desktop and game mode.
  12. mirillis

    The cursor is not displayed in game mode. and how to disable forced activation of game mode

    Please check v1.27.2 which is now available (official download section).
  13. mirillis

    Remotly PC v1.27.2 is now available.

    This is a hotfix for headless systems (no pointer device like mouse or trackpad available on the host machine).
  14. mirillis

    The cursor is not displayed in game mode. and how to disable forced activation of game mode

    BTW. In v1.28.0 (Tuesday) we will add Remotly Virtual Audio Driver. With this driver and the already available Remotly Virtual Display Driver, it will be possible to connect to a headless system with all resolutions supported by Remotly Virtual Display (even HDR and 21:9 aspect ratio) with...
  15. mirillis

    The cursor is not displayed in game mode. and how to disable forced activation of game mode

    We will upload a quick fix for this tomorrow (Sunday) together with Remotly client for Android.
  16. mirillis

    The cursor is not displayed in game mode. and how to disable forced activation of game mode

    OK. You are right. This is a bug. When there is no hardware mouse cursor Remotly will enter game mode all the time thus hiding cursor on the client side 🤦🏻‍♀️. In the latest update we wanted to improve game detection by monitoring hardware mouse cursor visibility. But we forgot that this will...
  17. mirillis

    The cursor is not displayed in game mode. and how to disable forced activation of game mode

    Hi bitcrusher, Game mode is enabled when the game hides hardware mouse cursor (non-exclusive borderless or windowed mode) or when fullscreen exclusive mode is detected by Remotly. When a game hides hardware mouse cursor it either renders the mouse cursor in software or the game uses the mouse...
  18. mirillis

    Remotly Virtual Audio Driver is almost ready!

    We are proud to announce that we have passed full certification of our Virtual Audio Driver which allows audio streaming with no physical audio device connected to host PC (like speakers or headphones). This driver will be added to the Remotly Installer in v1.28.0 Tuesday. We are also...
  19. mirillis

    server online but grayed out

    Is this done on a virtual machine?
  20. mirillis

    server online but grayed out

    "turn off "start with windows" kills the remotly_boot_svc.exe process. but turn on "start with windows" does not stat the remotly_boot_svc.exe process. " This is the problem. We will try to make exact same steps to reproduce this.
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