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  1. mirillis

    Device already connected but not really

    Hi Silvares. We are investigating this problem (it has been reported by several users). Are you connecting to the newest server version (1.18.2)? As an option of "last resort" we are adding "remote reboot" function so it will be possible to remotely reboot a "zombie" server (similar to the "try...
  2. mirillis

    WINDOWS 11

    我们将改变远程更改显示分辨率的方式(从连接菜单)。目前,当一个设备连接到主机/服务器并更改分辨率时,断开连接并重新连接后会记住该分辨率。我们认为这没问题。但是当另一个不同的设备连接时,它也会将桌面分辨率更改为上一个连接客户端设置的分辨率。这是错误的。来自新客户端或不同客户端的连接将重置上一个客户端设置的分辨率,并将连接到原始桌面分辨率。
  3. mirillis

    WINDOWS 11

    您是否通过以下设置更改远程分辨率:
  4. mirillis

    Remotly PC v1.18.2 is now available

    1.18.2 includes hotfix for VPN setups
  5. mirillis

    Remotly PC v1.18.2 is now available

    Dear All, We have uploaded a new version that adds TLS packaging of AES256 encrypted stream. This is only used for QuickSupport tool to improve interoperability with various hardware firewalls (when the host/server is located behind a firewall like this). Additionally this version should...
  6. mirillis

    WINDOWS 11

    请检查 v1.18.1。抱歉出现此问题 :(
  7. mirillis

    Amsterdam cloud instance issues (Connect Anywhere)

    We are seeing problems with Amsterdam instance of Connect Anywhere cloud. If this instance is selected there might be problems during connections. We are going to reinstall it tomorrow.
  8. mirillis

    WINDOWS 11

    v1.18.0 现已推出。该问题应该已经修复。
  9. mirillis

    WINDOWS 11

    是的,GUI 在 1280x720 分辨率以下无法显示,这是一个问题。我们将在明天发布的 v1.18.0 中修复此问题。
  10. mirillis

    WINDOWS 11

    我们正在检查这一点。
  11. mirillis

    WINDOWS 11

    Thank you for the GIF! Can you let us know what is the resolution/DPI of this desktop. I think there is a small part of the window in the top right corner of the screen.
  12. mirillis

    WINDOWS 11

    Hi ccxxww. Do you start 2 Remotly instances at the same time? We do not understand what exactly is happening or what is wrong.
  13. mirillis

    Remotly PC 1.17.5 is now available!

    Hi Everyone, Sorry for recent frequent updates but we are fixing some issues reported by Remotly users in real-time mode. Changelog for v1.17.5: - Fixed problems with multiple network adapters when one adapter loses connection to WAN (auto switch to other network adapter) - Fixed problems with...
  14. mirillis

    Full-Screen Game Mode -- Control Lag

    No false alert here. If video is ok than input must also work. The input (mouse/keyboard/gamepads etc.) is only a fraction of the video data. UDP is not buffered. If it's dropped than there is no lag, just stuttering as the input is not "smooth" after losing some packets (dropping 50% would make...
  15. mirillis

    Full-Screen Game Mode -- Control Lag

    There is a big difference between normal/desktop mode and game mode. In game mode the framerate is constant (even for desktop). Since the framerate is constant the bitrate will be higher all the time. If it is a lag the packets are delivered but many of them are "out of order". When packets are...
  16. mirillis

    Full-Screen Game Mode -- Control Lag

    Yes. It works and is used by at least 10k+ people. Are you testing in full-screen exclusive mode or borderless windowed full-screen mode? Are you connecting from a > 60Hz display (client runs on 120/144Hz display). The test is done using P2P?
  17. mirillis

    background service processes always active?

    The bug was even more serious. The remotly_svc.exe leaked system handles (one every second) and after the weekend it showed 180000 opened handles for this process :/
  18. mirillis

    consume high % GPU "3D"

    Is this happening only on this one specific machine? It might be related with this service. In the next update it will have lower priority and will be optimized by a factor of 4-5x in terms of CPU usage.
  19. mirillis

    background service processes always active?

    This was a bug. After improvements CPU consumption of winlogon service is now reduced to near zero. Fix will be available in v1.18.0 (Monday).
  20. mirillis

    consume high % GPU "3D"

    Made some quick tests on this old PC. 1. Low-level capture mode 1080p@60Hz 10Mbps GPU clock runs at 320Mhz 1. Standard capture mode 1080p@60Hz 10Mbps GPU clock runs at 1050Mhz I can feel that when the GPU clock runs at 320Mhz there is 1 frame more lag. After starting something that stresses...
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