Thank you for the video!
There should be a big white dialog showing after each crash :/ we will try to set less than 540dp and reproduce this problem asap.
Hello Rrrrex!
Thank you for contacting us. We are preparing a new big update for next week and would like to fix all major problems from version 1.30.
Can you please press the "Send Report" button after the crash. It will allow us to find the problem instantly.
Hi Ruby,
Thank you for contacting us. Do you remember which version was working OK? We can send you a link to make sure it still works in the older version since even Windows updates can cause problems these days :/
An updated pre-release version is now available:
https://downloads.mirillis.com/files/remotly_pc_1_12_4_setup.exe
List of changes:
- Important fixes for remote mouse control in game mode (mouse rendered on server side)
- Improved mouse smoothness in games (rotating camera etc.)
The next...
Hi Everyone,
We have uploaded v1.12.3 installer that can be downloaded here:
https://downloads.mirillis.com/files/remotly_pc_1_12_3_setup.exe
List of changes:
- Fixed Remotly booter service not starting in some situations after enabling "Start with windows" option
- Added hardware accelerated...
Hi gaetanolip,
Thank you for reporting this issue! It seems in some situations the remotly_boot_svc.exe service (the service that works without any account logged in) is not started after enabling "Start with windows". Fix will be ready in a few hours (v1.12.3). We will let you know when it...
Dear Users,
We need your help! If you like the Remotly Android App please give it a positive rating/review on Google Play Store.
This will help more people get to know about Remotly and will speed up development and improve Remotly Android App quality (as more stats and quality reports will be...
Thank you Seemaz!
It looks like the problem is related with NVIDIA GeForce 9600 GT installed in this PC. There is a special detection in the 1.12.2 version that should force this GPU to use the old Direct3D 9 rendering but for some reason it did not and has used the new Direct3D 11 rendering...
Hi Seemaz, from version 1.12.0 the PC client does no longer use Direct3D 9 for video rendering (Direct3D 11 is used). Is the old client from 1.11.4 working on this PC where the client app is running?
It would also help a lot if you could send the log from dxdiag.exe or at least write what GPU...
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